Privacy Policy

Last updated: February 15, 2026

Busy Bee Flower Farm (“we,” “us,” “our”) operates the website www.busybeeflowerfarm.com] (the “Site”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our Site or place a pre-order for plants or other items.

This policy applies only to information collected through the Site. It does not apply to information collected offline or through other channels.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly When you place a pre-order or submit an order form on the Site, we may collect:

  • Your full name
  • Email address
  • Phone number (for order updates or pickup coordination)
  • Billing address (if required for payment verification)
  • Payment information (such as credit/debit card details) — processed securely through our third-party payment processor (we do not store full card details ourselves)
  • Any special instructions or notes you provide related to your order

Automatically Collected Information When you visit the Site, we may automatically collect:

  • Device and browser information (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, time spent on the Site)
  • Cookies or similar technologies (for basic site functionality; we do not use them for advertising or tracking across sites unless stated otherwise)

We do not collect sensitive personal information (such as race, religion, health data, etc.) unless you voluntarily provide it in order notes (which we do not require).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm your pre-order or payment
  • To communicate with you about your order (e.g., confirmation emails, pickup reminders, or updates)
  • To provide customer support related to your order
  • To improve the Site and our services
  • To comply with legal obligations (e.g., tax records or payment disputes)
  • For internal business purposes, such as order fulfillment and record-keeping

We do not use your information for marketing emails unless you explicitly opt in (e.g., via a newsletter signup). We do not sell your personal information to third parties.

3. How We Share Your Information

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes.

We may share limited information only as necessary:

  • With our payment processor (e.g., Stripe, PayPal, Square — please review their privacy policies) to process payments securely.
  • With service providers who help operate the Site (e.g., hosting provider, email service), but only under strict confidentiality agreements.
  • With shipping carriers or logistics providers, if and only if your order has been approved for shipping instead of pickup.
  • If required by law, such as in response to a subpoena, court order, or government request.
  • To protect our rights, safety, or property, or that of our customers.

4. Payment Information

All payment transactions are processed securely through our third-party payment processor(s). We do not store your full credit card numbers or sensitive payment details on our servers. Please refer to your payment provider’s privacy policy for details on how they handle your payment information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure forms, encryption where appropriate, and limiting access to your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your order-related information only as long as necessary to fulfill your order, resolve any issues, comply with legal requirements (e.g., tax records), or for our legitimate business needs. After that, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws (e.g., CCPA/CPRA in California or similar state laws), you may have rights regarding your personal information, such as:

  • Accessing the data we hold about you
  • Requesting correction of inaccurate data
  • Requesting deletion of your data (subject to legal exceptions)

To exercise these rights, contact us via our contact form. We will respond in accordance with applicable law (typically within 30–45 days). We do not discriminate against users who exercise privacy rights.

You can also:

  • Opt out of non-essential cookies via your browser settings (if we use any).
  • Unsubscribe from any emails by using the link provided.

8. Children’s Privacy

Our Site and services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top shows when changes were last made. We encourage you to review it periodically. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Busy Bee Flower Farm
Gadsden, Alabama, USA

Thank you for trusting Busy Bee Flower Farm with your information. We value your privacy and are here to help with any concerns.