Overview
(Effective February 2026)
At Busy Bee Flower Farm, I am passionate about providing healthy, high-quality plants to my customers. Because live plants are perishable and highly sensitive to environmental conditions after they leave my care, I do not accept returns, exchanges, or issue refunds under any circumstances once the plant(s) has exchanged ownership. If you have prepaid for plants here on the website and do not like the condition the plants are in at the time we meet, you can refuse the order, and I will refund your money. That is the only exception.
Why I have this policy:
Once a plant changes hands and is no longer in my care (or is shipped), I cannot guarantee or verify the care it receives. Plants are living organisms whose health and survival after purchase depend on many factors outside my control, including (but not limited to):
- Watering practices
- Light exposure
- Temperature and humidity
- Soil conditions
- Shipping stress (for online orders)
- Acclimation to new environments
- Pest or disease introduction after leaving our facility
By purchasing from Busy Bee Flower Farm — whether in-store, online, or at markets — you acknowledge and agree to this no-return, no-refund policy.
I appreciate your understanding and look forward to helping you build a beautiful, thriving plant collection!
Grok is a wonderful tool I have recently discovered for finding very useful information on how to care for certain types of plants. Simply go to Grok’s website and type in the plant’s name and care instructions, and it will tell you all you need to know! Happy growing!
Last updated: February 15, 2026